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Boardwalk Academy: Building a Professional Development Pathway at Your Park
$100.00
Session Description
| At Santa Cruz Beach Boardwalk, investing in people is key to exceptional guest experiences and team success. This session highlights Boardwalk Academy, a multi-tiered leadership development program that includes onboarding, communication training, supervisor coaching, and capstone leadership challenges. Attendees will gain insight into how structured, values-driven training equips leaders—from seasonal supervisors to senior managers—with the tools, empathy, and confidence to foster a thriving workplace culture and drive operational excellence. |
Key Takeaways
| -Understand the structure and impact of Boardwalk Academy’s leadership development programs
-Introduce our training path starting with our onboarding process with Boardwalk Essentials and Boardwalk’s Best being a foundation of company culture and establishing the values of our company to all seasonal and full-time employees -Explore how Train the Trainer builds foundational leadership skills and empowers new managers -Learn about the objectives of the Successful Supervising courses, including Seasonal Operations and Empathetic Leadership, and how they prepare leaders for real-world challenges -Understand the impact of Meaningful Management courses and how equipping our managers with information, and understanding changes in laws, policies, and procedures can prepare them for anything -Discover how the Leadership Boardwalk capstone program prepares senior leaders for future success at the company -Identify how continuous leadership training fosters a culture of growth, employee engagement, and high performance |
Speakers
- Michael Cahalan, Engagement Assistant Manager, Santa Cruz Seaside Company
- Kristen Sobalvarro, Recruitment & Engagement Manager, Santa Cruz Seaside Company
Details
CEUs: 1.0
Session Time: 60 minutes
Language: American English
Features: Recording of live presentation IAAPA Expo Orlando November 19, 2025