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Crisis Management & Communication: The Human Factor
$100.00
Session Description
| In times of crisis, your team looks to leadership for more than just a plan—they need empathy, clarity, and support. This session focuses on the human side of crisis management, providing managers and organizations with practical tools, training ideas, and resources to better care for their people when it matters most. Hear real stories that show the lasting impact of thoughtful, people-centered crisis response. Attendees will leave with actionable program ideas and insights on how compassionate communication and support can strengthen culture and resilience. |
Key Takeaways
| -Identify the core elements of people-centered crisis leadership, including empathy, clarity, and emotional support, and understand their impact on team morale and organizational resilience
-Apply practical tools, training strategies, and communication techniques that help managers effectively support their teams during times of crisis -Evaluate real-world examples of compassionate crisis response to develop actionable insights and program ideas that foster a stronger, more supportive workplace culture |
Speakers
- Eric Hawkins
Details
CEUs: 0.5
Session Time: 13 minutes
Language: American English
Features: Recording of live presentation IAAPA Expo Orlando November 20, 2025