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Incident Reporting: The Concierge Approach
$100.00
Session Description
The presentation will highlight how this small-to-medium size business has created a successful program to “personalize” their incident reporting process using a “concierge” approach.
– CONCIERGE = Incident Administrator
– 3 R’s = What makes the program work
Learn the benefits of the “concierge” approach to incident reporting from Santa Cruz Seaside Company. This session will explore the 3 R’s: Resources, Resolution, Results and how they contribute to the programs’ success. Walk away with new strategies and best practices to protect your employees and your organization.
Speakers
- Robert Bosken, Risk Manager, Santa Cruz Seaside Company
Details
CEUs: N/A
Session Time: 20 minutes
Language: American English
Key Features: Recording of live presentation from IAAPA Expo 2024