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Water Matters: Disinfection and the Critical Role it Plays in Guest Experience
$100.00
Session Description
| As un-fun as the topic of recreational water disinfection sounds, it’s crucial to understand just how important it is in keeping guests happy—and how it’s the #1 element that builds customer trust. In the end, we want to send guests home with a camera roll full of great memories, not a case of Cryptosporidiosis. This session will focus on the critical role that water disinfection plays in building a bond of trust between your brand and your guest. We’ll explore the most common recreational water illnesses, disinfection levels needed to prevent them, and other measures that should be considered when striving to make your facility a healthy and safe space that guests want to return to over and over again. |
Key Takeaways
| -Explore the most common recreational water illnesses
-Understand the importance of primary disinfectants and the necessary levels to keep guests safe -Discover the vast array of options for automated disinfection systems, the critical need for secondary disinfection, and factors outside of the water that need to be considered for proper facility health and safety |
Speakers
- Alex Stewart, Owner/CPO Instructor, Pool Training Academy LTD.
Details
CEUs: 0.5
Session Time: 20 minutes
Language: American English
Features: Recording of live presentation IAAPA Expo Orlando November 18, 2025